The Ultimate Guide to Ordering Contacts through Kaiser Permanente

Kaiser Permanente offers a variety of options for members looking to order contact lenses. Understanding the process, coverage, and available products can significantly enhance your experience. This guide will provide an in-depth look at ordering contacts, comparing types, and exploring the unique features of Kaiser Permanente’s services. By the end, you’ll have all the information you need to make informed decisions about your vision care.

Types of Contact Lenses and Their Applications

Type of Contact Lens	Description	Best For	Typical Usage
Soft Contact Lenses	Made from flexible plastics that allow oxygen to pass through.	Daily wear, extended wear	Daily to monthly
Rigid Gas Permeable (RGP)	Rigid, durable lenses that provide crisp vision.	Astigmatism, keratoconus	Daily wear
Daily Disposable Lenses	Lenses that are worn for a single day and then discarded.	Convenience, hygiene	Daily
Extended Wear Lenses	Lenses designed for overnight wear for up to 30 days.	Busy lifestyles	Extended wear
Toric Lenses	Designed for astigmatism with different powers in different meridians.	Astigmatism	Daily to monthly
Multifocal Lenses	Lenses that offer multiple prescriptions for near and far vision.	Presbyopia	Daily to monthly

Understanding the Ordering Process

Ordering contact lenses through Kaiser Permanente can be a straightforward process when you know what to expect. Typically, members may order contacts online via platforms such as www.kp2020.org or visit their local eye care facility. Here’s how you can navigate the process:

1. Obtain a Prescription: Before ordering, ensure you have a current and valid prescription from your eye care provider. This is crucial for any contact lens order.
2. Choose Your Lenses: Based on your prescription and personal preference, select the type of lenses that best suit your lifestyle. Utilize the comparison table above to make an informed decision.
3. Place Your Order: Go to the ordering platform, such as healthy.kaiserpermanente.org or wa-eyecare.kaiserpermanente.org, where you can enter your prescription details and select your lenses.
4. Payment and Insurance: Review your health plan benefits, as some members may qualify for coverage of eye examinations and certain lens purchases. Refer to your Evidence of Coverage for specifics.

Coverage and Benefits

Kaiser Permanente offers various coverage options for contact lenses, which can vary based on your specific plan. Understanding these benefits can help you maximize your advantages:

• Medically Necessary Eye Examinations: Most members have coverage for necessary eye exams, which is essential before ordering contacts.
• Pediatric Vision Benefits: Some younger members may be eligible for supplemental benefits under the Affordable Care Act, assisting with the purchase of lenses.
• Fee-for-Service Products: If certain services or products are not covered under your health plan, they may be available on a fee-for-service basis, meaning you will be financially responsible.

For detailed information regarding your specific benefits, visit www.kp2020.org or consult your Evidence of Coverage.

Reordering Contacts Made Easy

Reordering contacts is a breeze for Kaiser Permanente members. Here’s a step-by-step guide to help you:

1. Log into Your Account: Go to www.kp2020.org and log into your member account.
2. Select Reorder Option: Navigate to the reorder section. You can typically find this in your account dashboard.
3. Choose Your Lenses: Based on your previous orders, select the same lenses or explore new options.
4. Confirm Your Prescription: Ensure your prescription is still valid and up to date before finalizing your order.
5. Check Out: Process your payment and provide shipping information.

It’s important to note that this online reorder feature is available for members who have previously placed an order at a physical Kaiser Permanente location.

Technical Features of Contact Lenses

Feature	Soft Lenses	RGP Lenses	Daily Disposables	Extended Wear	Toric Lenses	Multifocal Lenses
Oxygen Permeability	High	Very High	High	High	Moderate	Moderate
Comfort	High	Moderate	Very High	High	High	High
Durability	Moderate	Very High	Low	Moderate	Moderate	Moderate
Cost	Moderate	High	Moderate	High	High	High
Vision Clarity	Good	Excellent	Good	Good	Excellent	Excellent

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Conclusion

Ordering contact lenses through Kaiser Permanente offers a streamlined process, with various types of lenses available to fit your lifestyle and vision needs. Understanding your coverage options, the reordering process, and the technical features of each lens type will empower you to make informed decisions about your eye care. Whether you’re a first-time user or looking to reorder, the resources provided by Kaiser Permanente are designed to enhance your experience.

FAQ

What types of contact lenses are available at Kaiser Permanente?
Kaiser Permanente offers a range of contact lenses, including soft lenses, rigid gas permeable lenses, daily disposables, extended wear lenses, toric lenses for astigmatism, and multifocal lenses.

How do I place an order for contact lenses?
To place an order, log into your member account on www.kp2020.org, enter your prescription details, select your lenses, and complete the checkout process.

Do I need a prescription to order contacts?
Yes, you must have a valid prescription from an eye care provider to order contact lenses.

Can I reorder contact lenses online?
Yes, you can easily reorder contact lenses online through www.kp2020.org if you have previously placed an order at a physical location.

What should I do if I have trouble ordering online?
If you encounter issues, you can reach out to their technical support via email, providing details of your problem for resolution.

Are there any coverage options for children’s contact lenses?
Yes, some pediatric members may qualify for supplemental benefits under the Affordable Care Act for purchasing contact lenses.

What if my contact lenses are not covered by my plan?
If certain products or services are not covered, they may be available on a fee-for-service basis, meaning you will be responsible for the payment.

How often should I have my eyes examined?
It is generally recommended to have your eyes examined every one to two years, depending on your age and vision health.

Can I use my insurance for contact lens purchases?
Yes, many members can utilize their insurance plans for medically necessary eye examinations and possibly for purchasing lenses, subject to their specific coverage details.

Where can I find more information about my coverage?
For specific details about your health plan benefits, refer to your Evidence of Coverage or visit www.kp2020.org.