Looking to order supplies, find menu inspiration, or manage your food service business more efficiently? Navigating the Food Services of America website can make all the difference for busy professionals in the food industry. With everything from product catalogs to helpful resources, knowing how to use their site saves time and hassle.
In this article, we’ll walk you through accessing and using the Food Services of America website, share practical tips, and answer common questions to help you get the most out of their platform.
Related Video
Understanding the Food Services of America Website
If you’re searching for information, support, or ordering tools related to Food Services of America (FSA), it’s helpful to know how the business has evolved and where you can find what you need online. Let’s break down how food service customers, restauranteurs, and businesses can access and utilize the legacy and resources once associated with Food Services of America.
What Happened to Food Services of America’s Website?
Food Services of America (FSA) was once one of the leading food distributors serving restaurants and institutions across the western United States. However, in recent years, the company underwent significant changes. US Foods, another major food distributor, acquired Food Services of America’s parent company, SGA Food Group, integrating FSA’s products, resources, and services into the larger US Foods family.
As a result, the standalone Food Services of America website is no longer in operation. Instead, its offerings—including easy ordering tools, product catalogs, and business solutions—are now available through the US Foods website.
This integration has streamlined the experience for foodservice operators, offering them a more extensive lineup of products and digital support.
How to Use the Food Services of America (Now US Foods) Website
Transitioning from FSA to US Foods might seem confusing at first, but the process is straightforward. Here’s how you can make the most of the resources now hosted by US Foods:
1. Navigating to the US Foods Website
- Start by visiting the main website of US Foods.
- All resources previously available through FSA, including ordering systems and product catalogs, can now be found here.
2. Registering as a Customer
If you were an FSA customer, your details may already be in the system. If not:
- Look for an option labeled “Become a Customer” or “Create Account.”
- Fill in your business details: name, location, business type, and contact information.
- Submit the form and await confirmation.
3. Placing Orders Online
US Foods offers a streamlined online ordering process:
- Log in to your customer account.
- Browse the comprehensive product catalog, which now includes former FSA products.
- Add items to your cart by selecting quantities and specifications.
- Review your cart and check out, selecting delivery preferences as needed.
4. Accessing Business Tools and Resources
US Foods provides digital tools tailored for restaurants and institutions:
- Ordering Toolbox: Allows easy order placement and tracking.
- Menu Management: Helps design or update your restaurant’s menu.
- Inventory Management: Simplifies keeping track of stock and supplies.
- Cost Analytics: Provides insights for controlling food costs and increasing profitability.
5. Customer Support and Help
US Foods offers robust customer support:
- Contact their helpdesk directly through the website or by phone.
- Access live chat or submit support requests.
- Utilize FAQs, resource articles, and industry guides for answers to common troubleshooting and operational needs.
Key Benefits of the US Foods Website for Former FSA Customers
Joining the US Foods digital ecosystem offers several advantages:
- Broader Product Selection: US Foods’ acquisition means a larger, more diverse catalog.
- Enhanced Technology: Advanced online ordering, inventory management, and menu creation tools.
- Consolidated Support: Single point of contact for ordering, delivery, and customer service.
- Improved Shipping Logistics: Expanded delivery network throughout the United States.
- Industry Insights: Access to webinars, guides, and trend reports to help your business stay ahead.
Practical Tips for Getting the Most from US Foods (Formerly FSA)
Adapting to a new platform can be challenging. Here are ways to make the transition smoother and maximize the benefits:
1. Update Your Account
- Ensure your contact details, delivery addresses, and payment information are current.
- Set up roles and permissions if you have a team placing orders.
2. Take Advantage of Training
- US Foods often offers orientation materials, webinars, or tutorials for new users.
- Utilize these resources to learn about the features most relevant to your business.
3. Use Digital Tools
- Leverage menu and inventory management features to save time and avoid manual errors.
- Schedule recurring orders for staple items to ensure consistency and reduce administrative work.
4. Monitor Promotions and Specials
- Sign up for newsletters or notifications about weekly deals.
- Take advantage of bulk ordering discounts or seasonal specials.
5. Stay in Contact with Your Sales Rep
- Build a relationship with your assigned sales representative.
- They can provide recommendations, help resolve issues, and identify new products you might need.
Understanding Costs: Tips for Managing Shipping and Expenses
Shipping and delivery costs are central to every restaurant and food business’s bottom line. Here’s how to handle them smartly:
1. Review Minimum Order Requirements
- Most foodservice distributors, including US Foods, have minimum order amounts for free or discounted shipping.
- Plan your orders to meet these thresholds and avoid unnecessary fees.
2. Consolidate Orders
- Combine smaller, frequent orders into fewer, larger ones.
- This approach reduces shipping costs and paperwork.
3. Explore Delivery Schedules
- Set up regular delivery dates in coordination with your inventory cycles.
- Some delivery days may offer lower rates due to optimized routes.
4. Ask About Special Shipping Programs
- Larger customers or multi-location operators may qualify for custom shipping agreements.
- Talk with your sales rep to see what’s available for your business size and order volume.
Common Challenges and How to Overcome Them
While the integration of Food Services of America into US Foods brings many benefits, there may be occasional hiccups:
Transition Learning Curve
- The new website’s layout and features may differ from what FSA customers are accustomed to.
- Solution: Invest time in learning the dashboard and utilize support resources until comfortable.
Product Substitution
- Some FSA-exclusive products may look different in the combined catalog.
- Solution: Use search filters, or ask your rep for recommended alternatives.
Delivery Changes
- US Foods’ expanded network might alter delivery days or routes.
- Solution: Communicate with your delivery coordinator to establish predictable routines.
Exploring Food Distribution Partnerships
Since the acquisition, portions of Food Services of America’s business have been obtained or serviced by other companies as well. For example:
- Harbor Wholesale Foods has expanded its presence in the Pacific Northwest by acquiring part of the FSA portfolio, particularly for convenience and smaller format stores.
- Shamrock Foods Company continues to spread its reach in the Western United States.
If you’re a small operator or run a specialty business, local or regional distributors may now serve your region, sometimes in partnership with or as alternatives to US Foods.
Integrating Workforce and Careers
If you’re interested in careers once found with Food Services of America:
- You’ll find most job opportunities now listed under US Foods or affiliated regional distributors.
- Positions include sales, logistics, warehouse, customer service, culinary consultation, and management.
Modern foodservice distributors offer strong benefits, training pathways, and a commitment to workplace safety and diversity.
Conclusion
Though the original Food Services of America website is no longer active, the services, products, and tools it provided have found a new home with US Foods and other regional distributors. Transitioning to the US Foods digital platform means more products, better support, and enhanced tools to help your food business thrive.
With a little time spent learning the new system, you will have access to an expanded support network—making it easier than ever to order supplies, manage your kitchen, and grow your business. Always remember to leverage digital tools, stay in touch with your support contacts, and keep watching for new opportunities and specials to keep your operations running smoothly and profitably.
Frequently Asked Questions (FAQs)
What happened to the Food Services of America website?
Food Services of America was acquired by US Foods. All their services, resources, and ordering tools are now integrated into the US Foods website, offering improved access and expanded product choices.
Can I still find my favorite FSA products?
Yes, most products that were available through Food Services of America are now part of the US Foods catalog. If you can’t find a specific item, your sales representative can help locate an alternative or suggest similar products.
How do I set up an account to order online?
Visit the US Foods website and use the customer registration process. If you were an FSA customer, your existing information may have already been transferred, making the process even easier.
Are there additional shipping costs to consider?
Shipping policies remain similar to those at FSA, with minimum order requirements and delivery schedules determining fees. To avoid extra charges, consolidate your orders and communicate delivery needs with your representative.
Where can I apply for jobs that were at Food Services of America?
Most FSA positions have been incorporated into US Foods or are now offered by regional distributors like Harbor Wholesale Foods and Shamrock Foods Company. You can browse and apply for roles directly through their respective career pages.