Struggling to get your PHP site to send emails through HostGator? You’re not alone. Whether you’re setting up contact forms or sending order confirmations, reliable email delivery is essential for your website’s success.

Understanding how HostGator handles PHP mail is key to ensuring your messages reach their destination. This article will walk you through how HostGator sends PHP mail, step-by-step setup instructions, and helpful tips to avoid common pitfalls—so your emails hit the inbox, not the spam folder.

How Does HostGator Send Mail with PHP? A Complete Guide

Sending emails directly from your website is essential for contact forms, user registration confirmations, order notifications, newsletters, and more. If you host your website with HostGator and use PHP, you might wonder: How exactly do you send mail through PHP on HostGator? Let’s break it down step by step, explain the behind-the-scenes details, and give you a reliable path to get your emails delivered smoothly.


PHP Email Basics on HostGator

PHP provides a built-in mail() function that lets your server send emails to any recipient. However, depending on your hosting setup and email needs, you may also want to use a library like PHPMailer. HostGator supports both, but there are important differences, benefits, and challenges you should know about.


Sending Mail in PHP: Your Options on HostGator

There are two main ways to send emails from your PHP scripts on HostGator:

1. Using PHP’s Built-in mail() Function

This is the most straightforward approach. The mail() function works by sending emails using the server’s default mail handler. Here’s a simple example:


What Happens Behind the Scenes:

  • HostGator’s server processes the email using its built-in mail system (generally using a tool called sendmail or Exim).
  • Your From address should match your hosting domain, or use an email account you’ve set up in cPanel.

Things to Watch Out For:

  • Emails sent via mail() can sometimes land in spam or get blocked by recipients.
  • The function may not support advanced features, like sending attachments or HTML emails easily.
  • HostGator, like many hosts, may limit the volume of emails you can send to prevent spam.

2. Using PHPMailer or Similar Libraries

PHPMailer is a popular library for sending emails via SMTP (Simple Mail Transfer Protocol). It’s more reliable, offers better formatting, and is less likely to be blocked by spam filters.

Why Use PHPMailer?

  • Send via your own domain’s SMTP server, or an external one (like Gmail, Outlook, or HostGator’s provided server).
  • Include attachments, HTML formatting, and CC/BCC fields.
  • Troubleshoot with better error messages.

Basic PHPMailer Example for HostGator

isSMTP();
$mail->Host = 'mail.yourdomain.com';      // Use your domain's mail server
$mail->SMTPAuth = true;
$mail->Username = '[email protected]';   // Your email address
$mail->Password = 'yourpassword';         // Your email password
$mail->SMTPSecure = 'ssl';                // Or 'tls' if supported
$mail->Port = 465;                        // 465 for SSL, 587 for TLS

$mail->setFrom('[email protected]', 'Your Name');
$mail->addAddress('[email protected]', 'Recipient Name');
$mail->Subject = 'Test Email';
$mail->Body    = 'This is a test email sent with PHPMailer on HostGator.';

if ($mail->send()) {
    echo 'Message sent!';
} else {
    echo 'Mailer Error: ' . $mail->ErrorInfo;
}
?>

Tip: Replace the email, password, and host details with your actual information from HostGator cPanel.


Setting Up Email on HostGator

Before sending emails, make sure:

  • You have created an email account in your cPanel under “Email Accounts.”
  • You know the SMTP server details. Generally, it’s mail.yourdomain.com.
  • You have your full email address and password handy for authentication.
  • Your DNS records, especially SPF, DKIM, and DMARC, are correctly set for email deliverability.

HostGator SMTP Settings You Need

When using PHPMailer or a similar SMTP-based solution, use the following settings:

  • SMTP Host: mail.yourdomain.com (replace with your domain)
  • SMTP Port: 465 (SSL) or 587 (TLS)
  • SMTP Username: Your email (e.g., [email protected])
  • SMTP Password: The password you set for your email account
  • Encryption: SSL or TLS

It’s important to use your exact email account and credentials for successful authentication.


Step-by-Step: Sending Email with PHPMailer on HostGator

  1. Create an Email Account in cPanel
  2. Log in to your HostGator cPanel.
  3. Go to “Email Accounts” and follow the prompts.
  4. Get SMTP Credentials
  5. Note down your email address and password.
  6. Find Host (mail.yourdomain.com), Port, and Encryption type.
  7. Download and Install PHPMailer
  8. Place the PHPMailer library in your project directory or use Composer to install.
  9. Set Up Your Script
  10. Update the script with your credentials.
  11. Use the correct SMTP settings as detailed above.
  12. Test Sending Email
  13. Upload your script to your HostGator server.
  14. Run it in your browser or terminal and check your inbox.

Benefits of Using PHPMailer and SMTP on HostGator

  • Improved Deliverability: SMTP-authenticated messages are less likely to end up in spam.
  • Enhanced Features: Send rich HTML emails, add attachments, and manage headers easily.
  • Better Debugging: PHPMailer will return detailed error messages if something goes wrong.
  • Security: Using secure login with SSL/TLS reduces the risk of sending credentials in plain text.

Common Challenges and Solutions

Even with everything set up, you may run into issues. Here’s what to watch for:

  • Timeouts or Connection Refusals
    • Ensure port 465 or 587 is open (contact HostGator support if blocked).
    • Double-check email and password.
  • Emails Going to Spam
    • Set your email’s SPF, DKIM, and DMARC records properly in Domain DNS settings.
    • Always use a valid domain email, not generic addresses (like @gmail.com) in the “From” line.
  • Exceeded Email Sending Limits
    • Shared hosting often restricts the number of emails sent per hour/day. Upgrade to VPS or use an external provider if you need more capacity.
  • Misconfigured Headers
    • Always set the “From” header to your authenticated address. Invalid headers can trigger spam filters.

Practical Tips and Best Practices

  • Test Locally Before Deploying
    • Validate your script on a test email account to confirm configuration.
  • Validate User Input
    • If you accept user email addresses, always sanitize and validate them to prevent abuse.
  • Use the HostGator Email Logs
    • Check cPanel’s email logs or Track Delivery tool to diagnose failed sends.
  • Avoid Bulk Emails via Shared Hosting
    • For newsletters or marketing, use a dedicated email provider (Mailgun, SendGrid). HostGator shared servers may flag you for mass sending.
  • Monitor Your Email Reputation
    • Regularly ensure your emails are not being flagged as spam by major providers.
  • Secure Your Credentials
    • Never leave passwords in scripts on public repositories.

Cost Tips for Email Sending via HostGator

  • Included in Hosting Plan: Standard transactional email (password resets, order notifications) is generally allowed within HostGator shared/VPS hosting at no extra charge—as long as you stay below daily and hourly limits.
  • Bulk Sending: For large campaigns, external providers may charge per email sent.
  • Upgrading Needed: If you hit sending limits often, consider upgrading to VPS, dedicated hosting, or utilizing an external SMTP provider.

Recap

To send mail using PHP on HostGator, you have two main choices: the easy-to-use PHP mail() function and the more reliable PHPMailer library using SMTP. For most professional and business scenarios, PHPMailer with SMTP provides better deliverability, flexibility, and tracking.

Before you begin, set up your email account and ensure you have the correct SMTP credentials. Consider best practices for formatting, validation, and security. And always monitor delivery to keep your emails out of the spam folder.


Frequently Asked Questions (FAQs)

Can I use the PHP mail() function on HostGator shared hosting?
Yes, you can use PHP’s built-in mail() function on shared hosting, but deliverability is sometimes limited. For better results, use domain-based addresses and ensure your email headers are properly formatted.

Is PHPMailer better than the PHP mail() function for HostGator?
Absolutely. PHPMailer is recommended because it uses SMTP authentication, is less likely to be detected as spam, and supports advanced features like attachments and HTML emails.

What should I do if my emails are not being delivered or go to spam?
First, set up SPF, DKIM, and DMARC DNS records for your domain to improve legitimacy and prevent spoofing. Always use your own domain in the “From” address, and avoid suspicious keywords and formatting that trigger spam filters.

How many emails can I send from HostGator’s shared hosting?
HostGator enforces hourly and daily sending limits to prevent spam. Limits can change, but a typical shared account may send around 500 emails per hour. Exceeding this may suspend outbound email temporarily.

Do I need to pay extra to send emails from my PHP scripts on HostGator?
No, if you stay within the standard limits. Sending regular notifications and confirmation emails is included in your hosting plan. For bulk mailing, consider a dedicated email service which may incur additional costs.


Getting your PHP emails working on HostGator is simple with the right approach. Focus on using authenticated SMTP with refined headers, monitor your sending, and always follow best practices to keep your messages landing in inboxes. Happy mailing!